The Comfort of Chris’s Cookies


We wish Chris, our Office Manager, could be a fly on the wall of Dr. O’Neil’s waiting room. Our patients always remark about the thoughtfulness placed on the added comforts in the office, especially the variety filled platter of cookies Chris asks us to place in the waiting room. She would get a kick out of the reactions and conversations we hear daily. From our new female patients, she would hear, “Cookies, how nice, how thoughtful!” The kids excitedly say, “Cookies! May I have some please?” The men usually ask in a reserved tone, “ Cookies? In a dentist waiting room? Then, once they think no one is watching, they sneak a couple, maybe three. The next thing noticed is that they have claimed the closest chair to the platter. She would hear which was their favorite and tell each other why it’s the best one on the plate. Whomever the cookie connoisseur may be, established patient or new, they are now relaxing with a beverage from the drink menu, perhaps for a moment forgetting they are at their dentist’s office.
Many little “comforts” are offered to our patients while they are at the office. Whether it be a cup of hot tea, a cool drink, a warm neck pillow, their favorite music and even a complimentary pre pasted toothbrush {for freshening up after the cookies} available upon request in the patient restroom.
At Dr. O’Neil’s dental office in Tamarac, Florida, our patient’s comfort is top priority. We hope we get the opportunity to meet you one day as another satisfied client.

Tammy and Eileen